A delivery update message allows you to keep your customers fully informed at each stage of their order through Messenger. You can trigger this type of message to be sent automatically a) when you’ve received the customer’s order and payment, b) when you’ve dispatched the order and c) to notify the customer when their order has been delivered. The delivery update message helps improve customer communications and can reduce post-purchase anxiety.
Deliver excellent customer service with automated 'delivery update' Facebook Messenger marketing campaigns.
Written by TomUpdated over a week ago