All Collections
SMS Marketing
SMS features
What is a win-back customer SMS
What is a win-back customer SMS

One Firepush SMS campaign you can send out is the 'win-back customer' campaign. It helps you get more value from existing customers.

Tom avatar
Written by Tom
Updated over a week ago

The win-back customer SMS is all about customer retention. It helps you to tempt back shoppers who haven’t purchased from your store in a while. For example, you can automatically send old customers a text message saying that you miss them and value their custom. You can include a link to new product ranges they might not know about or offer them a discount when they next place an order.

Did this answer your question?