Firepush

Learn how to upload existing SMS subscribers to Firepush and why TCPA compliance is essential for when you originally collected them.

How to upload SMS subscribers to Firepush

Some content is strictly prohibited as part of Firepush SMS and email campaigns, as we must comply with U.S. federal law.

What types of content are strictly prohibited for SMS and email campaigns?

It's normal to find that some of your Firepush SMS messages haven't been delivered. Here are the factors surrounding SMS deliverability.

Why are your SMS messages not being delivered?

Segmenting your Firepush SMS subscribers means you can send out highly targeted and relevant campaigns. Here's what you need to do.

How to segment your subscribers for Firepush SMS campaigns

Text messages naturally have an excellent open rate, but there's lots you can do to make your SMS campaigns stand out from the crowd.

How to create effective SMS campaigns that will grab attention

Take customer reviews to the next level with Loox. It'll help you build strong social proof, and in turn, drive more sales for your store.

Firepush integration with Loox photo reviews app

There are a few things you need to note before uploading a file to Firepush with your existing SMS subscribers.

Can I import my SMS subscribers from file?

Read this before you send out any Black Friday and Cyber Monday (BFCM) Firepush marketing campaigns to avoid any potential issues or delays.

Black Friday and Cyber Monday marketing campaign checklist

Timings matter when sending out your abandoned cart campaigns. Make use of our insights below to help recover lost sales.

Best timings for sending abandoned cart SMS alerts

Discover how to set up SMS marketing campaigns and what type of text messages you can send to subscribers.

SMS Marketing

Make sure you understand the TCPA and how this federal law can affect your Shopify business - read this guide below to get started.

How does the TCPA affect your Shopify business?

Before you send out Firepush marketing campaigns, you should ensure that your marketing processes are TCPA-compliant.

Action Required: TCPA Compliance

The first step in making your checkout page TCPA-compliant is to capture marketing consent in the right way. Learn more below.

Get consent to send marketing messages (Step 1)

How to clearly explain what marketing messages your customer is likely to receive from you, in accordance with TCPA compliance.

Explain how the customer will receive messages (Step 2)

Step 3 in the process of making sure your store's checkout page is TCPA compliant.

Obtain the customer’s phone number (Step 3)

Step 4 in the process of creating a TCPA-compliant checkout page for your Shopify store.

Explain how the customer will receive messages (Step 4)

This is step 5 on how to set up your Shopify store's legal documentation, in accordance with the TCPA and CTIA.

Legal documentation (Step 5)

An example of how your Shopify store's checkout page might look once you've included certain statements and checkboxes relating to the TCPA.

TCPA Compliant Popup and Checkout page Examples

Is your privacy policy page displaying incorrectly after you've added privacy policy text to the checkout page? Here's how to fix it.

How to fix the privacy policy page display error

Double opt-in for Canada short codes

TCPA Compliance Step by Step Guide

One Firepush SMS campaign you can send out is the 'win-back customer' campaign. It helps you get more value from existing customers.

What is a win-back customer SMS

Add a sense of urgency to your marketing campaigns by using a countdown timer with a discount code that's automatically applied at checkout.

What is a countdown SMS

The 'delivery update' SMS campaign is an automation you can set up to automatically inform customers about their order progress.

What is a delivery update SMS

Send out the 'seasonal update' SMS campaign to boost seasonal sales. This is especially useful during major shopping holidays.

What is a seasonal update SMS

Help new products fly off the shelves with a Firepush 'new product' SMS campaign. Learn more about it below.

What is a new product SMS

Recover lost sales automatically by setting up abandoned cart SMS campaigns. This reminds shoppers about items they've left in their cart.

What is an abandoned cart SMS

Encourage customers to purchase with a promotional SMS campaign direct to their phone.

What is a promotional offer SMS

Build social proof automatically with a well-timed 'review request' SMS campaign to customers who've recently purchased from your store.

What is a review request SMS

Set up an automated 'welcome' SMS campaign to connect with new subscribers and increase the chances of early sales.

What is a welcome SMS

SMS features

Firepush has clear SMS Terms of Service and an Anti Spam Policy. Read it before sending out Firepush SMS campaigns for your Shopify store.

SMS Terms of Service & Anti Spam Policy

The SMS mobile messaging marketing program privacy policy set out below forms part of a wider Firepush privacy policy.

SMS mobile messaging marketing program privacy policy

This article sets out the key things you need to know about SMS and MMS regulatory compliance in advance of sending out Firepush campaigns.

Compliance with SMS and MMS marketing regulations

The SMS mobile message marketing program terms and conditions set out below is part of Firepush's full length terms and conditions.

SMS Mobile Message Marketing program terms and conditions

These model agreements are designed to help you quickly create a section about SMS/MMS marketing within your store's terms and conditions.

Model agreements to help you update your Terms of Service

Legal

Firepush does support multiple sender IDs on a single account.

Can I register multiple sender IDs on my account?

Alphanumeric SMS sender IDs aren't available in every country. Check this list below to see exactly which countries are supported.

Are sender IDs available in every country?

Other

Get demo

Success stories

Blog

Shopify Plus

Start free trial

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.