Web Push Notifications | Welcome to the FirePush Help Center!

How to upload email subscribers to Firepush

Learn how to upload your existing email subscribers to Firepush and why GDPR compliance is essential for when you originally collected them.

Written by Ieva D
Updated over a week ago

Browsers are making web push opt-ins 'quieter': here's what you need to do

Don't let 'quieter permissions' web browser changes affect your web push subscriber database. Follow the advice below.

Written by Tom
Updated over a week ago

Understanding push notifications

What are Push Notifications?

This article explains what push notifications are and how they'll look to your Shopify store customers.

Written by Tom
Updated over a week ago

Who gets my Push Notifications?

Learn more about push notification subscribers and how the process will work for your Shopify store.

Written by Tom
Updated over a week ago

What browsers do Firepush support for web pushes?

Learn which browsers are supported on Firepush for Shopify stores.

Written by Tom
Updated over a week ago

How can I select the most relevant push notifications for my store?

Learn which push notifications to activate as a priority in order to get the best results for your Shopify store.

Written by Tom
Updated yesterday

Why do my test push notifications show a different domain?

This article explains why your push notifications might not show your store domain while in test mode.

Written by Edgaras
Updated over a week ago

Can I add Call to Action buttons (CTA) to my pushes?

We recommend adding call to action buttons to get the best results for your Shopify store.

Written by Tom
Updated over a week ago

Do I require HTTPS to use Firepush?

Learn whether you need HTTPS to use Firepush for your Shopify store promotions.

Written by Tom
Updated over a week ago

Reasons why you won’t achieve a delivery rate of 100% on push notifications

This article explains five external factors that affect web push notification deliverability.

Written by Edgaras
Updated over a week ago

Types of push notifications

Abandoned Cart Pushes

Read about the advantages of sending abandoned cart push notifications to encourage your Shopify store's visitors to become buyers.

Written by Tom
Updated over a week ago

Promo Pushes

Send out promotional web push notifications to drive sales for your Shopify store.

Written by Tom
Updated over a week ago

Delivery pushes

Deliver outstanding service to your Shopify store's customers by providing automated delivery update messages.

Written by Tom
Updated over a week ago

Price drop Pushes

Learn why you should set up 'price drop' push notifications for your Shopify store.

Written by Tom
Updated over a week ago

Back in Stock Pushes

A back in stock web push campaign notifies your Shopify store's customers when a product they like is available for purchase again.

Written by Tom
Updated over a week ago

Welcome push with autoprompt message

Learn how to set up a welcome push with an autoprompt message to welcome new subscribers to your Shopify store.

Written by Tom
Updated yesterday

Admin pushes

Deliver excellent service for your Shopify store with the Firepush customer service/admin push notification campaigns.

Written by Tom
Updated over a week ago

Settings

How can I change position of my sign up box?

You can change the position of your signup boxes on your Shopify website. Here's how.

Written by Tom
Updated over a week ago

Can I change URLs on Call to Action buttons (CTA)?

This article explains in which situations you can change the URLs on call to action buttons for your Shopify store's marketing campaigns.

Written by Tom
Updated over a week ago

I turned off sign up box but I still can see it on my website?

Find out why you might still see a subscriber signup box on your Shopify website, even after you've disabled this option in Firepush.

Written by Tom
Updated over a week ago

Why do my Auto prompt messages not work?

Learn why your auto prompt messages aren't working and how to rectify the problem so you can collect subscribers for your Shopify store.

Written by Tom
Updated over a week ago

Can I change the image inside the sign up box?

Learn whether you can change the image inside your Shopify store's signup box.

Written by Tom
Updated over a week ago

Why are the changes I made to my pushes or sign up boxes not appearing?

Learn why any changes you make in Firepush might not be instantly displayed on your Shopify website.

Written by Tom
Updated over a week ago

How can I translate all my messages?

This answer explains how you can send Firepush messages in a different language for your Shopify customers.

Written by Tom
Updated over a week ago

Can I amend the copy of the web push notifications?

Here's how to adapt your web push notifications in Firepush for your Shopify store's subscribers.

Written by Tom
Updated yesterday

What languages Firepush supports

Is your Shopify store in a different language to English? Here's what you need to know about Firepush and supported languages.

Written by Tom
Updated over a week ago

Subscribers

How to create a Firebase project for your Firepush account

Need to import your existing subscribers to Firepush? You can do this by setting up a Firebase project - here's how.

Written by Ieva D
Updated yesterday

How to get more web push subscribers?

More web push subscribers means better chances of sales for your Shopify store.

Written by Tom
Updated over a week ago

How do I unsubscribe from push notifications?

This answer explains how to unsubscribe from push notifications in case your Shopify store customers contact you with this question.

Written by Tom
Updated over a week ago

How do I collect push notifications subscribers?

Find out how to collect push notification subscribers for your Shopify store with Firepush.

Written by Tom
Updated over a week ago

Does my subscriber have to subscribe to each push separately?

Learn what happens when someone subscribes to push notifications for your Shopify store.

Written by Tom
Updated over a week ago

Can I export subscribers from Firepush system?

Learn how to export your Shopify store's subscribers from Firepush.

Written by Tom
Updated over a week ago

Why can’t I see my sign up boxes?

Find out why you can't see your sign up boxes on your Shopify website after making changes in Firepush.

Written by Tom
Updated over a week ago